Frequently Asked Questions (FAQ)

We operate in catalog mode. Tile pricing varies by size, finish, batch, and availability, so we prepare project-specific quotations. Send your requirements and we’ll quote quickly.

Walk-ins are welcome, but appointments are recommended so a sales specialist can prepare samples and advise you one-to-one. Use the “Book an Appointment” form.

130 Joo Seng Road, Singapore 368357. Parking is available; public transport is nearby.

Ceramic Tiles, Homogenous Tiles, Granite, Marble, Slabs, and Wall Tiles in multiple looks, textures, and finishes for homes and commercial spaces.

Yes—cut samples are available for many collections (subject to stock). Ask our team during your appointment.

Share your tile type, size, finish, quantity (area), and timeline via our form. Attach drawings if available. We’ll respond with a tailored quote.

Measure your area (length × width) and add ~10% wastage (more for diagonal/complex layouts). We can help refine quantities.

Texture = the feel/pattern (e.g., smooth, structured). Finish = the sheen/appearance (e.g., matte, polished, honed, lappato, satin).

It indicates grip when wet. Higher numbers generally offer more traction. We’ll recommend a rating suitable for bathrooms, kitchens, outdoor, or commercial use.

Installation isn’t included by default. We can recommend installers or coordinate installation upon request.

Yes—delivery across Singapore. Charges depend on order size, access (lift/stairs), and schedule.

Returns are by prior approval and generally limited to unopened, full boxes within 7 days. Special/indent orders are non-returnable. See our Returns & Refunds Policy page for details.